Returns & Exchanges
At Casa Maria, we want your home to be your sanctuary; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. All returned products must be in their original condition and packaging to ensure they find a new home safely.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your parcel.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing